What We Do

GOVERNMENT

Government buildings can contain mixed use domains, open to the public and staff, adding complexity to a client’s needs. With well established systems and management processes currently in operation, Charles Service Company can tailor a service package to meet you specific requirements, from:

  • Shire offices
  • Public spaces
  • Unique areas such as Aquatic Centers; and
  • Mining and Industrial Environments

With the above complexities, contract management forms an important and integral part of our capability, ensuring compliance to all facets of the contract. Area managers are skilled to improve baseline standards, through continual service improvement, ensuring you get the most out of your contract.

COMMERCIAL

From single storey offices, to entire office buildings, the level of service stays consistent. All of our solutions are tailored to the client’s specific needs with constant evaluation carried out throughout the term of the contract, ensuring that as your requirements evolve, so do we.
Key service values include:

Key service values encompass

  • Direct Area Manager contact
  • CLEANSITE reporting and management of site inspections
  • Quick response to abnormal cleans (rain damage, function cleaning)
  • Tailored work practices such as 24 hour call center cleans (quiet process implemented) 24 hour contact

EDUCATION

The broad nature of the education system form Private Schools to TAFE colleges requires flexible and tailored management of their cleaning needs.

  • Environment type
  • School type Pre-primary to Senior High School
  • Student Boarding facility
  • TAFE Colleges type Trade apprenticeships to Medical Teaching
  • Term Breaks
  • Spring Cleans during School Term Breaks
  • Management of carpet, window and strip and seal cleans
  • Function Cleans
  • School environments have frequent functions requiring before and after cleaning services

TEST & TAGGING

TEST & TAGGING:  With our fully integrated test & print unit and our accredited experienced staff we can fulfill all your test & tagging requirements.  We will implement a test and tag program that provides you with

  • Personalised, barcoded printed tags
  • An auditable record
  • Database of all items